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Troubleshooting: Control 2.20 - Adversarial Testing and Red Team Framework

Last Updated: January 2026

Common Issues

Issue Cause Resolution
Test environment has production data Improper setup or data leak Wipe and recreate environment; review data handling
Agent behaving differently than production Configuration drift Re-sync from production; document differences
High false positive rate Test criteria too strict Tune detection patterns; add context
Vulnerabilities not being remediated Process gap or resource constraint Escalate to security leadership; prioritize
Test results not captured Logging configuration error Verify audit logging; fix connection

Detailed Troubleshooting

Issue: Test Environment Has Production Data

Symptoms: Production customer data visible in test environment

Diagnostic Steps:

  1. Immediately stop all testing

  2. Identify data scope:

  3. What data is present?
  4. How did it get there?
  5. Who has accessed it?

  6. Document for incident response

Resolution:

  • Treat as potential data incident
  • Wipe test environment completely
  • Recreate with synthetic data only
  • Review data handling procedures
  • Implement data validation checks

Issue: Agent Behavior Different from Production

Symptoms: Test results may not reflect production vulnerabilities

Diagnostic Steps:

  1. Compare agent configurations:
  2. Topics
  3. Knowledge sources
  4. Settings

  5. Check environment configuration:

  6. DLP policies
  7. Managed Environment settings

  8. Verify agent version matches production

Resolution:

  • Document and accept differences, or
  • Re-deploy exact production configuration
  • Create synchronization process
  • Consider production testing with safeguards

Issue: Too Many False Positives

Symptoms: Tests flag as "vulnerable" but agent behaves appropriately

Diagnostic Steps:

  1. Review test evaluation criteria:
  2. Are patterns too broad?
  3. Is context being ignored?

  4. Manual review of flagged responses:

  5. Is the response actually problematic?
  6. What triggered the flag?

  7. Refine detection patterns

Resolution:

  • Tune success/failure indicators
  • Add negative indicators (things that prove defense worked)
  • Use semantic analysis vs. keyword matching
  • Review with security team

Issue: Vulnerabilities Not Remediated

Symptoms: Known vulnerabilities remain open past SLA

Diagnostic Steps:

  1. Check remediation tracking:
  2. Is vulnerability assigned?
  3. What is the blocker?

  4. Review resource allocation:

  5. Is team aware of SLA?
  6. Are resources available?

  7. Assess risk of open vulnerabilities

Resolution:

  • Escalate to security leadership
  • Re-prioritize based on risk
  • Consider compensating controls
  • Accept risk formally if necessary (document)

How to Confirm Configuration is Active

Test Environment

  1. Access test environment
  2. Verify no production data
  3. Confirm test agent is current

Attack Scenarios

  1. Review scenario library
  2. Verify scenarios are up to date
  3. Confirm coverage across categories

Testing Schedule

  1. Check schedule documentation
  2. Verify last test date
  3. Confirm next scheduled test

Escalation Path

If issues persist after troubleshooting:

  1. Security Team - Vulnerability assessment
  2. AI Governance Lead - Program questions
  3. CISO - Critical vulnerabilities
  4. External Security Firm - Additional expertise

Known Limitations

Limitation Impact Workaround
No native red team tools Must build custom framework Develop or acquire testing tools
LLM unpredictability Same attack may work sometimes Run multiple iterations
Test coverage never complete New attacks emerge Stay current on threat landscape
Resource intensive Testing takes time and expertise Prioritize based on risk
Production testing risky May expose vulnerabilities Use isolated test environment

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