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Portal Walkthrough: Control 3.2 - Usage Analytics and Activity Monitoring

Last Updated: January 2026 Portal: Power Platform Admin Center Estimated Time: 1-2 hours

Prerequisites

Step-by-Step Configuration

Step 1: Access the Monitor Section

  1. Sign in to Power Platform Admin Center (https://admin.powerplatform.microsoft.com)
  2. Navigate to Monitor in the left navigation
  3. Review the available sub-sections:
  4. Overview - Platform health summary
  5. Alerts (Preview) - Alert rules and notifications
  6. Logs - Activity and error logs
  7. Copilot Studio - Agent-specific metrics

Step 2: Review Monitor Overview

  1. Click Overview to see the platform health summary
  2. Review the summary cards showing key metrics
  3. Note any custom alerts that have been configured
  4. Use product links to drill down into specific areas

Step 3: Configure Pre-Built Alert Rules

  1. Navigate to Monitor > Alerts
  2. Review the pre-built Microsoft alert rules:
Alert Rule Description FSI Relevance
High-use agents have success rate under 90% Monitors heavily used agents Critical for customer-facing agents
Environment capacity alerts Warns on capacity limits Capacity planning
Security-related alerts Detects security concerns Compliance monitoring
  1. Enable each relevant pre-built rule by clicking the rule and toggling Enabled
  2. Configure notification recipients for each rule

Step 4: Create Custom Alert Rules

  1. In the Alerts section, click + New alert rule
  2. Configure the alert for FSI requirements:
  3. Name: Zone 3 Agent Success Rate Below 95%
  4. Condition: Agent success rate drops below 95%
  5. Scope: Enterprise managed agents only
  6. Severity: Critical
  7. Set notification recipients:
  8. Operations team email
  9. Teams channel (if configured)
  10. SMS for critical alerts
  11. Configure response SLA expectations
  12. Click Save to create the rule

Recommended FSI Custom Alerts:

Alert Name Condition Severity Response SLA
Zone 3 Success Rate Below 95% Success rate < 95% for enterprise agents Critical 1 hour
Customer Data Access Anomaly Data access > 3x average Critical Immediate
After-Hours Activity Activity outside business hours Medium Next business day
High Error Rate Error rate > 5% High 4 hours

Step 5: Access Copilot Studio Dashboard

  1. Navigate to Monitor > Copilot Studio
  2. Review agent health metrics:
Metric Description Target
Agent session success rate Percentage of successful sessions >95% for Zone 3
Recent sessions List of recent interactions Real-time monitoring
Environment Environment hosting the agent Location tracking
Managed status Whether environment is managed Governance status
  1. Filter by environment to focus on specific zones
  2. Note any agents with success rates below targets

Step 6: Configure Usage Insights for Managed Environments

  1. Navigate to Manage > Environments
  2. Select a Managed Environment
  3. Click Edit Managed Environments
  4. Configure usage insights:
  5. Check Include insights for this environment in the weekly email digest
  6. Add compliance team to additional recipients
  7. Click Save

Step 7: Review Activity Logs

  1. Navigate to Monitor > Logs
  2. Review available log types:
Log Type Description Retention
Activity logs User and admin actions Per retention policy
Error logs System and application errors Per retention policy
Audit logs Security-relevant events Per compliance requirements
  1. Apply filters to focus on specific environments or time periods
  2. Export logs for compliance documentation

Configuration by Governance Level

Setting Baseline (Level 1) Recommended (Level 2-3) Regulated (Level 4)
Dashboard review Monthly Weekly Daily
Pre-built alerts Optional Enabled All enabled
Custom alerts None Zone-specific Comprehensive
Success rate target >80% >90% >95%
Response SLA Next business day 4 hours 1 hour
Audit log retention 90 days 1 year 7 years

Key Performance Indicators

KPI Zone 1 Target Zone 2 Target Zone 3 Target
Success rate >80% >90% >95%
Response time <10s <5s <3s
Availability 95% 99% 99.9%

Integration with Other Monitoring

System Integration Method Purpose
Microsoft 365 Audit Unified audit log Comprehensive activity history
Azure Monitor Log forwarding Custom dashboards
SIEM systems CEF/Syslog export Security monitoring
GRC tools API integration Regulatory evidence

Validation

After completing these steps, verify:

  • Monitor section is accessible
  • Pre-built alert rules are enabled
  • Custom alerts are configured for Zone 2+ agents
  • Copilot Studio dashboard shows agent metrics
  • Usage insights configured for Managed Environments
  • Notification recipients receive test alerts

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