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Implementation Checklist

Step-by-step checklist for implementing the FSI Agent Governance Framework.

Reference checklist — state is not saved between visits

This checklist supports planning and team review. Check state is not persisted across sessions. To track your organization's live progress against all 79 controls, use the Readiness Assessment — results persist across sessions and are exportable to Excel, JSON, and PDF.

You don't need to implement all 79 controls at once

Start with the highest governance zone currently in active use at your organization and its foundational controls. Mature from there.

Zone Scope Typical timeline
Zone 1 — Personal Productivity Personal development, low risk ~1 day for foundational controls
Zone 2 — Team Collaboration Departmental agents, medium risk ~1 week for baseline
Zone 3 — Enterprise Managed Customer-facing or regulated workflows 6–8 weeks for comprehensive coverage

This checklist covers a full Zone 3 implementation. Use only the phases and controls applicable to your highest active zone.

Prerequisites

Before starting Phase 1, confirm the following:

  • Licensing: Validate coverage against the License Requirements Matrix. Zone 3 controls commonly require Microsoft 365 E5 or Microsoft Purview Suite capabilities. See also the Agent 365 Capabilities Summary.
  • Admin roles: Confirm who holds Power Platform Admin, Purview Compliance Admin, Entra Global Admin, SharePoint Admin, and Exchange Online Admin roles. See the Role Catalog and Operating Model.
  • Executive sponsorship: Confirm a designated AI Governance Lead and executive sponsor before starting structured implementation.

Phase 1: Assessment & Planning (Weeks 1-2)

Week 1: Current State Analysis

Conduct Framework Orientation (Day 1)

  • Read the Framework Overview
  • Understand 4 pillars and 3 zones
  • Identify project lead and team

Identify Existing Agents (Day 2-3)

  • Export current agent inventory from M365 Admin Center
  • List all agents with owner and description
  • Identify data sources for each agent
  • Document current governance procedures (if any)

Regulatory Assessment (Day 4-5)

  • Identify primary regulations (FINRA, SEC, SOX, GLBA, OCC, Fed)
  • Review Regulatory Framework for your regulations
  • Determine which controls apply
  • Check regulatory filing requirements

Compliance Baseline (Day 5)

  • Current DLP coverage
  • Current audit retention policies
  • Current MFA implementation
  • Current change control procedures

Week 2: Planning & Governance Setup

Establish Governance Structure

  • Assign AI Governance Lead
  • Assign Compliance Officer sponsor
  • Define Governance Committee (Zone 3)
  • Schedule governance meetings

Classify Existing Agents (Day 1-3)

  • Use the Zone Decision Matrix
  • Assign each agent to Zone 1, 2, or 3
  • Document classification rationale
  • Identify Zone 3 agents for priority handling

Create Implementation Roadmap (Day 4-5)

Project Kickoff (Day 5)

  • Present framework to leadership
  • Get executive sponsorship
  • Assign project team
  • Schedule regular steering committee meetings

Phase 2: Foundation Implementation (Weeks 3-4)

Week 3: Environment Governance

Environment Routing (Control 2.15)

  • Navigate to PPAC → Manage → Tenant settings → Environment routing (toggle is under Environment routing, not Environment groups)
  • Enable default environment routing
  • Configure routing rules for security groups
  • Enable developer environment auto-provisioning
  • Test maker routing with new app creation
  • Document routing configuration

Environment Groups (Control 2.2)

  • Create environment groups for Zone 1, Zone 2, Zone 3
  • Apply connector policies per zone
  • Configure sharing limits per zone
  • Enable AI model rules if applicable
  • Document group-to-zone mapping

Managed Environments (Control 2.1)

  • Enable Managed Environment for Zone 2+ environments
  • Configure governance policies
  • Test policy enforcement
  • Document Managed Environment settings

Week 3: Security Baseline

Authentication & Access (Pillar 1)

Control 1.11: Conditional Access

  • Enable MFA for all agent creators/admins
  • Require MFA from outside corporate network
  • Test MFA enforcement
  • Document MFA policy

Control 1.18: RBAC

  • Define security roles (Creator, Editor, Admin, Viewer)
  • Assign least-privilege access
  • Document role definitions
  • Test access controls

Data Protection (Pillar 1)

Control 1.5: DLP and Sensitivity Labels

  • Review baseline sensitive data types (PII, financial, etc.)
  • Create test DLP policy
  • Test DLP with sample files
  • Enable sensitivity labels for SharePoint
  • Document DLP rules

Control 1.15: Encryption

  • Verify default encryption (TLS 1.2+ in transit)
  • Verify Microsoft 365 encryption at rest
  • Document encryption standards
  • For Zone 3: Plan for customer-managed keys

Audit & Monitoring (Pillar 1)

Control 1.7: Audit Logging

  • Access Purview Audit logs
  • Configure audit retention policy
  • Set retention period per regulation:
    • Zone 2: 1 year
    • Zone 3: 6+ years (see control for options)
  • Test audit log search
  • Document retention policy

Week 4: Governance Foundation

Registry & Inventory (Pillar 3)

Control 3.1: Agent Inventory

  • Create agent registry (spreadsheet or database)
  • Fields: ID, Name, Owner, Zone, Data Sources, Status, Approval Date
  • Import all existing agents
  • Assign owners
  • Document metadata for each agent

Approval Workflow (Pillar 2)

Control 2.12: Supervision & Oversight

  • Document approval procedures
  • Define approval authority by zone:
    • Zone 1: Self-service
    • Zone 2: Manager approval
    • Zone 3: Governance committee
  • Create approval template/form
  • Identify approvers

Change Management (Pillar 2)

Control 2.3: Change Management

  • Define change control process
  • Document change procedures
  • Test change workflow
  • Identify change approvers
  • Create change log template

Documentation (Pillar 2)

Control 2.13: Documentation & Record Keeping

  • Establish document repository (SharePoint site)
  • Create governance documentation index
  • Store policies and procedures
  • Ensure version control
  • Document access controls

Phase 3: Advanced Governance (Weeks 5-6)

Week 5: Risk Management & Testing

Model Risk (Pillar 2)

Control 2.6: Model Risk Management

  • For agents using AI/ML:
    • Document model purpose and use case
    • Identify model inputs and outputs
    • Define performance baseline
    • For Zone 3: Plan model validation
  • If OCC Bulletin 2026-13 (formerly OCC 2011-12) / Fed SR 26-2 (formerly SR 11-7) applicable:

    AI scope carve-out

    OCC Bulletin 2026-13 and Fed SR 26-2 (April 2026) explicitly exclude generative AI and agentic AI models from their scope. Future dedicated AI guidance is anticipated. Consult your compliance counsel on which model-risk obligations currently apply to your AI agents.

    • Perform model risk assessment (applying analogous MRM principles as best practice)
    • Plan annual validation

Testing & Validation (Pillar 2)

Control 2.5: Testing & Validation

  • Define testing requirements per agent type
  • Create test plans for critical agents
  • Perform functionality testing
  • For Zone 3: Perform security testing
  • Document test results
  • Archive test evidence

Bias Testing (Pillar 2)

Control 2.11: Bias Testing

  • For credit/employment agents:
    • Define fairness metrics
    • Plan quarterly bias testing
    • Document expected outcomes
    • Establish remediation procedures
  • For customer-facing agents:
    • Plan fairness assessment
    • Document results

Week 6: Advanced Security & Compliance

Advanced Data Protection (Pillar 1)

Control 1.4: Advanced Connector Policies

  • Review high-risk connectors
  • Create allowlist of approved connectors
  • Block unauthorized connectors
  • Document connector policy
  • Test with sample agent

Control 1.6: DSPM for AI

  • Navigate to purview.microsoft.com → Solutions → DSPM (not "DSPM for AI (classic)" — that is the deprecated version)
  • Complete initial setup tasks in the new DSPM interface
  • Review recommendations and enable policies
  • Configure activity monitoring
  • Run oversharing assessments for agent knowledge sources
  • Document DSPM setup

Control 1.19: eDiscovery for Agent Interactions

  • Assign eDiscovery administrator role
  • Document agent content locations (Teams, SharePoint)
  • Create case templates for regulatory inquiries
  • Test search for agent content
  • Document legal hold procedures

Compliance Reporting (Pillar 3)

Control 3.3: Compliance & Regulatory Reporting

  • Design compliance dashboard
  • Define key compliance metrics
  • Create monthly compliance report template
  • For Zone 3: Create quarterly regulatory report
  • Identify report recipients

Incident Management (Pillar 3)

Control 3.4: Incident Reporting

  • Define incident categories
  • Create incident tracking process
  • Document incident investigation procedures
  • Create RCA template
  • Define escalation procedures

PPAC Reporting

Control 3.7: PPAC Security Posture Assessment

  • Access PPAC → Security → Overview
  • Review security score (Low/Medium/High)
  • Document baseline security posture
  • Create plan to address recommendations
  • Schedule weekly security score reviews

Control 3.8: Copilot Hub

  • Access PPAC → Copilot hub
  • Review agent counts and usage metrics
  • Monitor capacity/consumption status
  • Configure governance controls
  • Schedule weekly metrics review

Control 3.9: Microsoft Sentinel Integration (Zone 3)

  • Assess Sentinel integration requirements
  • Configure Sentinel workspace (if applicable)
  • Enable Power Platform data connector
  • Create analytics rules for agent threats
  • Document SOC integration procedures

Phase 4: Finalization & Operations (Weeks 7-8)

Week 7: Completion & Hardening

Remaining Security Controls (Pillar 1)

Control 1.1: Restrict Agent Publishing

  • Configure publishing security groups
  • Require approval for shared agents
  • Test publishing restrictions

Control 1.3: SharePoint Governance

  • Restrict agent access to approved SharePoint sites
  • Apply sensitivity labels
  • Limit external sharing
  • Document permissions

Control 1.2: Agent Registry and Integrated Apps Management

  • Review all integrated apps in M365 Admin Center
  • Audit connector permissions
  • Remove unnecessary integrations

Monitoring & Performance (Pillar 3)

Control 3.2: Usage Analytics

  • Enable analytics in Power Platform Admin Center
  • Create usage dashboard
  • Set baseline metrics
  • Configure performance alerts

Control 3.5: Cost Allocation

  • Review agent-related costs
  • Create cost allocation model
  • Assign costs to business units
  • Create cost tracking dashboard

Week 8: Training, Documentation & Operationalization

Training Program (Pillar 2)

Control 2.14: Training & Awareness

  • Create training curriculum:
    • Zone 1 users: Basic governance overview
    • Zone 2 users: Governance, approval, best practices
    • Zone 3 operators: Complete framework
    • Compliance team: Regulatory requirements
  • Conduct training sessions
  • Track training completion
  • Obtain attestation of understanding

Operationalization (All Pillars)

Establish Recurring Reviews

  • Schedule quarterly control assessments
  • Schedule quarterly compliance reviews (Zone 2+)
  • Schedule monthly monitoring (Zone 3)
  • Schedule annual framework review

Create Operating Procedures

  • Daily monitoring procedures
  • Weekly compliance reviews
  • Monthly reporting
  • Quarterly assessments
  • Annual updates

Stakeholder Communication

  • Communicate framework rollout
  • Share governance policies
  • Provide quick reference guides
  • Establish help/support channels

Final Verification (All Controls)

Go/No-Go Assessment

  • Verify all Phase 1-3 items complete
  • Test critical controls
  • Verify monitoring active
  • Confirm training complete
  • Obtain executive sign-off

Launch 🚀

  • Communicate framework is live
  • Activate monitoring and alerts
  • Begin operational reviews
  • Establish support procedures

Ongoing Operations (After Week 8)

  • Daily
  • Monitor alerts and incidents
  • Review security warnings

  • Weekly

  • Review compliance status
  • Check for new agents
  • Monitor performance

  • Monthly

  • Compliance review meeting
  • Dashboard reporting
  • Zone 3: Deep compliance review

  • Quarterly

  • Control effectiveness assessment
  • Compliance maturity review
  • Governance committee meeting (Zone 3)
  • Update controls as needed

  • Annually

  • Framework review and update
  • Training refresher
  • Model validation (Zone 3, if applicable)
  • Audit and SOX testing
  • Regulatory updates assessment

Success Criteria

These criteria represent full Zone 3 maturity. Organizations governing Zone 1 or Zone 2 agents achieve a meaningful governance baseline well before all criteria are met — prioritize controls applicable to your highest active zone and expand from there.

  • Controls implemented at appropriate maturity levels for all active governance zones
  • Agent inventory complete and maintained
  • Compliance dashboard active and monitored
  • Training completed for all users
  • Incident management procedures operational
  • Audit logging and retention in place
  • Regulatory requirements met
  • Governance team trained and operational
  • Executive leadership informed and supportive

FSI Agent Governance Framework v1.6.2 - May 2026